10 Things People Hate About Website Designers

I stood up in front of an audience of about 60 people the other day, and asked them what things they most disliked about website designers. In no particular order, they were:

1. They always take longer than they promise.

2. They always promise the earth.

3. They always use too much jargon.

4. They can never specifically back up their SEO (Search Engine Optimisation) promises.

5. Getting changes after a job is finished is almost impossible.

6. There is very little difference between all the web design companies.

7. They don’t return emails.

8. They don’t return phone calls.

9. Prices are so varied for no apparent reason.

10. They sell you things you have no real understanding of.

This was a great learning exercise, and my main focus now is to keep these points in mind at all times.

Maybe one day web designers won’t have such a bad reputation?


The Solution

Encountering a poorly designed website can be frustrating, but there are steps you can take to address the issue.

Here’s what to do when faced with bad website designers:

  1. Assess the issues: Identify the problems with the website design, such as poor navigation or slow loading times. Document the issues for reference.
  2. Communicate your concerns: Reach out to the designer or development team responsible for the project. Clearly explain the problems you’ve identified and suggest improvements.
  3. Offer constructive feedback: Provide specific examples of what isn’t working and explain why. Focus on objective aspects like usability and accessibility.
  4. Request revisions or updates: Refer to any existing contracts and discuss the possibility of addressing the issues. Clearly communicate your expectations.
  5. Seek professional assistance: If the designer is unresponsive, consider consulting a web development or design agency for expert advice and solutions.
  6. Explore alternative options: Research reputable professionals with positive feedback. Be prepared to invest time and resources in finding a better fit.
  7. Learn from the experience: Educate yourself about web design principles like UX and UI to make informed decisions in the future.

Approach the situation with a problem-solving mindset, clear communication, and a willingness to explore alternatives. The goal is to create a visually appealing, user-friendly website that meets your audience’s needs.

If you would like to have an honest chat about any of your projects,
please call 0207 631 3720.


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